Terms and Conditions
IMPORTANT! PLEASE READ CAREFULLY: placing an
order constitutes acceptance of our terms and conditions, which are
set out below.
AGREEMENT BETWEEN THE CUSTOMER ("YOU")
AND "CLOISTER CARDS" ("US")
This web site offers you the opportunity of purchasing
quality greetings cards (CLOISTER CARDS), notelets and stationery with
artwork and full production by the Carmelite Sisters of Wolverhampton.
Purchase of CLOISTER CARDS (at the point when we
accept your order) creates a contract between you and us on the terms
and conditions appearing on this page. Our contract is also subject to
any notices and other pertinent information posted on this web site.
These terms and conditions, the advertised prices of the products you
order and your order constitute the entire agreement with you. We
reserve the right to alter any of these at any time without giving any
prior notice.
This web site is intended mainly for the use of United
Kingdom residents but we are able to consider orders if you are
resident elsewhere, providing your payment is made in sterling (and
includes the correct amount for postage) and if it is possible to
arrange delivery to your location. Our contract with you is, however,
always subject to English law.
1. Our Identity
Please see our order form.
2. Our Privacy Policy
Details about you as a customer will be used solely
for the handling and despatch of your order in accordance with the
Data Protection Act 1998. We will not disclose such information to
third parties except where we are required to do so by law.
3. Orders and Prices
3.1 The prices for the products are listed on this web
site. Full payment in cleared funds in sterling is required before we
can despatch your order. Prices and other information may be changed
at any time and supply of any item is subject to availability. The
price you pay is the stated price for the products prevailing at the
time of your order. No credit terms are available.
3.2 To order, you may download the order form from
this web site or simply write out and send us your list. Either way,
please post it with full payment, including postage and packing, as
indicated on the order form. Although we will normally despatch your
order within a week of receipt of your cheque, please allow up to 21
days for receipt of goods. If you make a mistake in completing your
order, please let us know immediately, preferably by e-mail.
3.3 The products as listed on this web site shall be
deemed to constitute an invitation to treat and your order amounts to
an offer to purchase the products at the prices shown on this website.
Orders are subject to acceptance by ourselves. The contract will come
into effect with the despatch of your order and we shall retain a
record of it. No confirmation will be made unless despatch of your
order is delayed by more than 21 days, in which case we will contact
you by e-mail or letter.
4. Cancellations
4.1 You may cancel your order up to 7 working days by
letter or, preferably, by e-mail. Your remittance will be refunded to
you promptly, following receipt of your cancellation. If your order
has been despatched, it must be returned promptly on receipt, unused
and in perfect condition. We will return your remittance on receipt
thereof. If you do not return the products, we shall be entitled to
deduct the sum due for them from the remittance sent by you.
4.2 We reserve the right to cancel the contract
between us if at the time of receiving your order the products
featured on this web site cease to be available, if we have
insufficient stock of products you have ordered (if you have ordered
multiple items), if we cannot arrange delivery to your location or if
any products you have ordered were listed at an incorrect price due to
any typographical error. The same applies in the event of the delivery
address being incorrect or indecipherable. In the event of our
cancelling your order, we will be free of all liabilities to you
except for return of any monies due to you.
4.3 In the event that you return goods to us as being
defective when they were despatched or else not in accordance with
your order, we agree to refund the cost of postage back to you.
However, it is necessary that you obtain a certificate of posting when
returning them, as otherwise we cannot be responsible for any goods
lost in the post.
5. Delivery
We shall deliver the products ordered by you to the
address you have given for delivery as quickly as possible. At peak
seasons (Christmas and Easter) it is advisable to order early and we
recommend that you allow at least 25 days. Nevertheless, we cannot be
responsible for non-delivery by any particular date that you may
stipulate.
6. Intellectual Property
CLOISTER CARDS is our trademark and we trade
under this name. The card designs and artwork, as well as all pages of
this web site (excluding any clipart decoration), are copyright works
belonging to us. They may not be copied or otherwise reproduced in any
form, whether electronically or otherwise, except with our written
permission.
7. Liability
7.1 This web site has been prepared with the utmost
care for accuracy of information but we do not accept liability for
any errors and omissions. We reserve the right to change information
and details of the products available. We particularly exclude all
liability which we may otherwise have to you as a result of any errors
in any information on this web site, the availability of any
particular products, any delay in providing, or failure to provide the
products, or any misrepresentation on or relating to this web site or
the products.
7.2 If we have any liability to you, we are only
liable for direct losses up to a maximum total of the price of the
products purchased in respect of any claim.
7.3 As a customer your statutory rights are not
affected by these terms and conditions.
8. Events Beyond Our Control
We shall have no liability to you for any failure to
deliver products you have ordered or any delay in doing so or for any
damage or defect to products delivered that is caused by any event or
circumstances beyond our control.
9. Governing Law
Any contract concluded between us shall be governed
and interpreted exclusively by English law and the parties agree to
submit to the exclusive jurisdiction of the English courts.
10. Entire Agreement
These terms and conditions, together with current
prices appearing on this web site, delivery details, contact details
and our privacy policy, set out the whole of our contract relating to
the supply of products to you by us.
How we will use the information about you